Issue 74 - 01 | Bury My Heart at Conference Room B: Emotional Commitment at Work

By Stan Slap
Published Sept. 8, 2010 1:01 p.m.
“A manager’s emotional commitment is the ultimate trigger for their discretionary effort, worth more than financial, intellectual and physical commitment combined. It’s the kind of commitment that solves unsolvable problems, creates energy when all energy has been expended, and ignites emotional commitment in others, like employees, teams and customers. Emotional commitment means unchecked, unvarnished devotion to the company and its success; any legendary organizational performance is the result of emotionally committed managers.”

About Stan Slap | Stan Slap is president of the international consulting company SLAP, renowned for achieving maximum commitment in manager, employee, and customer cultures. His work has produced legendary impact for a who’s who of successful companies—the kind that don’t include “Patience” on their list of corporate values. He is the author of the New York Times bestseller Bury My Heart at Conference Room B, and his new book, Under the Hood, just hit the store shelves. He lives in San Francisco.

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