Issue 176 | Published May 15, 2019


  • Thumbnail for 176.01.FutureProof
  • Thumbnail for 176.02.Boom
  • Thumbnail for 176.05.TransparencySale
  • Thumbnail for 176.04.CrackingComplexity
  • Thumbnail for 176.03.GreenHeart




Issue 175

A Leader’s Most Powerful Tool: Choosing When to Say No
175
Published April 17, 2019 - By Janelle Bruland

“Isn’t it funny that one of the most important words to say is also one of the hardest? One simple word: no. … Yet, the ability to say ‘no,’ to set boundaries and build a structure that works for us, is one of the most important tools we can add to our arsenals to successfully create our best lives.”

How to Stop Procrastinating
175
Published April 17, 2019 - By Sam Horn

“I’m a woman on a mission to help people put procrastination behind them. Why is this so important? Because procrastination is a prescription for regrets. When we get to the end of our life, we won’t regret the things we did, we’ll regret the things we didn’t do.”

Does Real Leadership Require Spirituality?
175
Published April 17, 2019 - By Hilary Jane Grosskopf

“Have you ever found that in order to make the right decision and move forward, you must often defy the boundaries of structure and logic? An element of spirituality is necessary in order to be a successful leader because leaders must acknowledge that we are all interconnected, that we have limitless potential beyond our control, and that the most important decisions involve empathy. ”

Leading Loyalty: Cracking the Code to Customer Devotion
175
Published April 17, 2019 - By Sandy Rogers, Leena Rinne, and Shawn Moon

“You build customer loyalty when the people in your organization show empathy for customers, take responsibility for helping them reach their real goals, and treat them generously. Earning loyalty is much more than teaching good service techniques.”

Reinventing Reinvention: Choosing the Continuous ‘Wise Pivot’ Over One-Time Transformation
175
Published April 17, 2019 - By Omar Abbosh, Paul Nunes, and Larry Downes

“It turns out that the best response to constant and potentially devastating change is continuous rebalancing of an energized innovation portfolio, applied with as much creativity to older parts of your business as it is to the new. We call this self-renewing process ‘The Wise Pivot.’”

The Essential Actions to Building Unstoppable Teams
175
Published April 17, 2019 - By Alden Mills

“Care is the soil from which teams grow; a leader’s focus provides the fertilizer. If you’re at all interested in how to accomplish more by building teams that will break down walls to achieve the goal, then read on, because I’m going to share the four essential actions required to transform a gaggle of individuals into an unstoppable team.”


Issue 174

Why Women Are Especially Well-Suited for Professional Partnerships
174
Published March 22, 2019 - By Claire Mazur & Erica Cerulo

“Slow and steady progress toward dismantling male dominance at the office has carved out space for women to collaborate instead of compete professionally … As more and more women have taken the opportunity to form meaningful partnerships with one another, they’ve started to reveal the power that those pairings can have and to shift perception of what it looks like when women work together.”

Navigating the Ninja Future
174
Published March 22, 2019 - By Gary Shapiro

“We are entering a new era of innovation. The pace of change is accelerating. And in the midst of this change, stability seems sensible—but sameness is not a winning strategy. In our fast-moving economy, businesses and governments that stick with what’s worked in the past will be left in the past.”

The Customer Centricity Manifesto: Leverage Customer Lifetime Value to Create a Winning Strategy
174
Published March 22, 2019 - By Peter Fader & Sarah E. Toms

“Across the spectrum, companies are struggling to turn a wealth of new information into actionable insights that drive value for their organization— and for customers—because frankly, most business approaches to sales, marketing, data analytics, and finance remain stuck in a bygone era.”

Discovering the Power of Positive Transformation
174
Published March 22, 2019 - By Lucia Giovannini

“As human beings, we’re all capable of embracing change. Opening up to any kind of change takes work and time, but by developing the right tools and skills to cope with it, over time, we can train ourselves to open our arms to welcome almost any change we encounter, whether it be chosen or forced upon us.”


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