Issue 127 | Published March 18, 2015

Connectional Intelligence: How to Get Big Things Done Connectional Intelligence: How to Get Big Things Done
By Erica Dhawan & Saj-nicole Joni

Published March 18, 2015 8:00 a.m. - “The key is thinking differently about our connections. We need a shift in perception that empowers us to be the drivers of our digital tools and our new resources. This doesn’t just mean executives or traditional gatekeepers. This means anyone. This means you.”
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Reducing the Pressure We Feel Every Day Reducing the Pressure We Feel Every Day
By Hendrie Weisinger Ph.D.

Published March 18, 2015 8:00 a.m. - “When you experience pressure anxiety—the feeling that you have to produce all the time—your emotional landscape changes for the worse. We often tell ourselves and our kids not to overreact to temporary set-backs—to be rational. However, pressure anxiety makes it hard to hold that thought in mind.”
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Data Capitalism: Counting and Communications Technologies and How They Have Altered the Structure and Management Of Business Data Capitalism: Counting and Communications Technologies and How They Have Altered the Structure and Management Of Business
By Steve Lohr

Published March 18, 2015 8:00 a.m. - “The guiding metric of management for decades has remained the same: finance. But big data promises to usher in a new phase in the practice of management.”
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From Macro to Uh-Oh: From <br>Company Concept to Employee Culture... and Back Again From Macro to Uh-Oh: From
Company Concept to Employee Culture... and Back Again

By Stan Slap

Published March 18, 2015 8:00 a.m. - “'Culture' is the most overused yet least understood concept in business. The difference between understanding your employees and understanding your employee culture is the difference between whether your performance goals succeed or fail.”
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<i>BETTER and FASTER</i>: How to Adapt & Change BETTER and FASTER: How to Adapt & Change
By Jeremy Gutsche

Published March 18, 2015 8:00 a.m. - “Your breakthrough opportunity is much closer than you think. The only problem is, for every opportunity you have hundreds of choices you could make with each one leading you to a slightly different version of your full potential. So, how do you know if you are making the right choices?”
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Being Heard in a Chaotic World Being Heard in a Chaotic World
By Linda J. Popky

Published March 18, 2015 8:00 a.m. - “New communication techniques and technologies are continuously bombarding us with messages and reminders, with no end in sight. In a world where it’s hard enough to cut through the noise to get the attention of friends and family members, it’s even more difficult for businesses and other organizations to reach prospects and customers.”
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Issue 126

Why Technologists Should Work For Themselves
Feb. 18, 2015 - By: Mark Beckner
126 “Programmers, developers, solution architects, and technical consultants—all of you have the basic skills necessary to become highly successful outside the confines of traditional employment ... it is a natural progression from where you are today, one which will pay immense dividends.”


Is Your Brand Missing the Mark with 60% of U.S. Consumers?
Feb. 18, 2015 - By: Paul Jankowski
126 “There’s one part of the country where, I think, many brands are completely missing the mark: it’s what I call the New Heartland. ... It’s a massive and influential cultural segment that is largely underserved by advertisers—and a huge opportunity for brands willing to make the effort.”


Out for Brains! (Why Customer Service Will Drive the Economy of the Next Fifty Years and Beyond)
Feb. 18, 2015 - By: Peter Shankman
126 “The economy of the next fifty years and beyond will be driven by customer service. The age of ‘buy from us because we say we’re awesome’ is over, and has been replaced by an age of ‘I’ll buy from them because someone I trust says they’re awesome.’”


Change the Game or Go Home: A Manifesto for Innovation
Feb. 18, 2015 - By: Joseph Jaffe
126 “Isn’t it time companies asked the same questions as entrepreneurs, but instead of articulating this in a creative brief and being satisfied with a jingle, tagline or even real-time tweet as the output, fast track and super size this expectation in the form of a disruptive technology-led solution?”


Sprinkles: An Antidote To The Demise of Customer Surprise
Feb. 18, 2015 - By: Chip R. Bell
126 “Without 'sprinkles,' service is simply good; with sprinkles good becomes distinctive. As customers, we do not tweet, blog, or speak about good service, only about service with sprinkles. And, customers today have developed a 'sprinkles sonar.' Surprise is not really a surprise if it is completely predictable.”



Issue 125

Challenging Beliefs that Erode Workplace Motivation
Jan. 21, 2015 - By: Susan Fowler
125 “As a leader, you cannot motivate anyone. What you can do is cultivate a workplace where it is more likely for someone to experience optimal motivation. ... the result of satisfying three psychological needs that lie at the heart of every human being’s ability to thrive: autonomy, relatedness, and competence.”


Improvisational Innovation™ Two Words That Will Turn Employee Ideas Into Execution
Jan. 21, 2015 - By: Deborah Perry Piscione
125 “New ideas and bold bets are essential for the livelihood and survival of any organization ... The methodology behind Improvisational Innovation™ addresses how to identify, source, data-mine and execute upon new ideas from any employee, at anytime.”


The Power of Apprenticeship
Jan. 21, 2015 - By: Nicholas Wyman
125 “There is a huge shift happening in the United States right now: a return to the time-honored tradition of apprenticeship. ... Modern apprenticeships have countless advantages for employers and the economy on the whole, as well as for anyone, at any stage of life, looking to launch a successful, well-paid, and fulfilling career.”


Launching Billion-Dollar Products: How Extreme Entrepreneurs Bring Successful Ideas to Market
Jan. 21, 2015 - By: John Sviokla & Mitch Cohen
125 “The qualities that make an idea great get watered down in the process of going live, and the idea developer is rarely involved ... Self-made billionaires, by contrast, view execution as a creative act that is inextricable from the idea itself.”


Stop Living Urgent; Start Living Significant
Jan. 21, 2015 - By: Rory Vaden
125 “Everything you know about time-management is wrong. 'Try this new app,' we say. Or 'follow this organization system.' And you’ve probably been told a hundred times, 'plan out your week on Sunday night and put some letters by your key tasks.' But time-management isn’t just logical. Today especially, it’s emotional.”



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