Issue 87 - 05 | The Power of Trust and Mistrust

By Dr. Judith Bardwick
Published Oct. 5, 2011 10:00 a.m.
“When trust levels are high, so is the quality and performance of business—and the reverse is also true. These facts are demonstrated dramatically when we look at the financial outcomes of companies that are among the best to work for and their peer companies that aren’t.

Fortune’s 100 Best Companies to Work For have roughly double the rates of return, income, return on assets, profits, stock market returns and employee and customer retention rates compared to peer companies.”

About Dr. Judith Bardwick | Dr. Bardwick is the author of one of the top 25 bestselling business books of the last decade, Danger in the Comfort Zone. Her other books include The Plateauing Trap, In Praise of Good Business, and Psychology of Women. In her latest book, One Foot Out the Door: How to Combat the Psychological Recession That’s Alienating Employees and Hurting American Business, Dr. Bardwick sheds light on a condition affecting as many as two-thirds of U.S. employees that she identifies as a “psychological recession,” a pervasive sense of job insecurity that is taking a serious financial toll on companies nationwide and threatening America’s economic future.
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