Issue 162 - 05 | For Outstanding Performance, Change How You Solve Problems

By Karen Martin
Published March 7, 2018 12:00 p.m.
“Ask any business leader if he or she is good at solving problems and the likely response is, ‘Of course!’ After all, business leaders spend a lot of their time navigating problems. If they weren’t good at it, those leaders would lose their jobs, wouldn’t they? Not if the organization doesn’t know what robust problem solving looks like. Most organizations don’t and as a result they perform below their potential.”

About Karen Martin | Karen Martin, president of the global consulting firm The Karen Martin Group, Inc., is a leading authority on Lean management and business performance improvement Her clients have included Fortune 500 companies in nearly every industry and government agencies at local, state, and federal levels. Her latest book, Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance, has just been released by McGraw-Hill.

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