Issue 151 - 03 | The Employee Experience: Expectations Alignment and Contracts

By Tracy Maylett & Matthew Wride
Published March 22, 2017 12:00 p.m.
“Some mistakenly confuse the Employee Experience (EX) with popular terms like Talent Management, Human Resources Development, or Employee Engagement. While EX is certainly related to those terms, it’s not synonymous with them. Employee Experience is much broader in scope. The Employee Experience is the sum of perceptions employees have about their interactions with the organization in which they work, and an effective Employee Experience doesn’t come to pass without aligned expectations.”

About Tracy Maylett & Matthew Wride | Tracy Maylett, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University.

Matthew Wride, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences.

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