Issue 131 - 05 | Transforming Business—Successfully

By Satish P. Subramanian
Published July 8, 2015 10:00 a.m.
“Enterprises everywhere are experiencing the ‘business outcome gap.’ The business outcome gap can be defined as the difference between desired business outcomes and realized business outcomes. Desired outcomes are changing in response to rapidly evolving stakeholder needs, whether the stakeholders are employees, customers, or shareholders. Globalization, disruptive technologies, smart devices, and social media have all had a profound effect on how we approach work and get important programs done. While realized outcomes may be improving, for most enterprises the increase in desired outcomes is far outstripping the realized. Not only do enterprises see a business outcome gap, but also the lack of innovation to stay relevant to the dynamic needs of the customer and market. In order to close the business outcome gap, constantly innovate, and get more customer centric, enterprises are increasingly embarking on business transformation programs or large-scale strategic projects. However, according to a recent study, organizations lose an average of a staggering $109 million for every $1 billion spent on projects.”

About Satish P. Subramanian | Satish P. Subramanian is a Principal at M Squared Consulting, a SolomonEdwards Company. He has spent over 25 years as a leadership consultant in management and technology, and worked with many Fortune 500 companies in the health care, financial services, technology, and manufacturing industry sectors. He advises companies on business transformation initiatives, guides them on operational optimization, drives strategic change to realize vision, executes strategic programs, and delivers sustainable results.

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