Issue 24

Strategy and the Fat Smoker
24
Published July 4, 2006 - By David Maister

David Maister offers advice on how to fight strategic flab and make change happen by encouraging a diet of good habits and short-term goals.


Issue 23

The Rewritten Rules of Management
23
Published May 26, 2006 - By Tom Ehrenfeld

In this hard-charging manifesto, Tom Ehrenfeld directs our attention to Bill Swanson's act of plagiarism and asserts that by letting Swanson get by with a slap on the wrist is like letting the Enron folks off with a small fine and a few hours of community service.

Owner's Guide to Difficulties
23
Published May 26, 2006 - By Peter Albert

When you feel the tension building in that space between your shoulder blades, or you lay in bed at night unable to stop that film replaying all the days stresses, use Peter Albert's techniques for handling all life's difficulties.

The Eyeball Artisan
23
Published May 26, 2006 - By Chris Ballard

Sports Illustrated columnist Chris Ballard offers an inspiring story of an unusual man who loves an unusual job. This excerpt from Ballard's book, The Butterfly Hunter, is certain to ignite your search to find your true calling.

Management Advice: Which 90% is Crap?
23
Published May 26, 2006 - By Bob Sutton

The way business advice is sold today makes it difficult to cull the good from the bad. With refreshing candidness, Bob Sutton shows how to divine diamonds from dust with these guidelines.

Crafter's Manifesto
23
Published May 26, 2006 - By Ulla-Maaria Mutanen

Ulla-Maaria Mutanen explores the increasing popularity of crafting in this celebratory call-to-arms to everyone who enjoys getting their hands dirty once in awhile.

Killer Instinct
23
Published May 26, 2006 - By Joseph Finder

Best selling thriller novelist, Joseph Finder, introduces us to a dynamic (though fictional) sales expert, Jason Steadman, to illustrate key techniques for selling with killer instinct.

Citizen Innovator
23
Published April 26, 2006 - By Eric Von Hippel

Who knows the most about a product? The creator or the user? Take, for example, surfboards. There is a whole population of surfers whose everyday focus is to maximize their experience in taking a wave. The best experience is found using the best board. Thus, the experts are the users. Von Hippel shows us that across many industries, information technology especially,


Issue 22

Vanished: Where has the Service Gone?
22
Published April 26, 2006 - By Michael Chaffin

Groceries ordered online and delivered to your home? Sure. Plan an entire trip to the other side of the world with just a few clicks of your mouse? Certainly. Assisted by digital and technological advancements, we can choose to live life on the fast track. But at what cost? Michael Chaffin observes that such transactions have lost all the remarkab

The Simplicity Cycle
22
Published April 26, 2006 - By Dan Ward

Most cliches find their origin in truth, and "less is more" is one that rings true whether we are discussing a new marketing piece swimming with text and graphics or an ice cream sundae swimming in, well, just never add a dollop of strawberry sauce over the chocolate, caramel and those multi-colored jimmies. Dan Ward succinctly shows us that increased complexity does not



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