Issue 33

Few and Far Between: Black Swans and the Impossibility of Prediction
Published April 5, 2007 - By Nassim Nicholas Taleb

Taleb, author of The Black Swan, contributes this thought-provoking essay on what we know about what we don’t know. A ‘black swan’ is an improbable, dynamic event that, once it occurs, we rationalize to make it seem predictable (e.g. 9/11). Taleb discusses that while these black swans are actually impossi

Managers Ignite! Now is the Time to Take Back Your Company, Your Career, Your Life
Published April 5, 2007 - By Vince Thompson

Managers are under an extreme amount of stress and often their success is dependent upon the work of others. This pressure is driving managers to leave their jobs, or at least keep their options open. Vince Thompson advises: not so fast—there are ways to ignite your power as a manager and take your job

Executive Hubris: How to Check Your Ego and Avoid Ruining Your Company and Your Career
Published April 5, 2007 - By Mathew Hayward

Hayward lays it out plainly: “If you are going to have a successful career and life, you are going to have to learn to check your ego.” Using examples such as Buffett and Welch to show that CEOs don’t have to have huge egos to succeed (and Dean Kamen of Segway as an example of hubris at work),

Issue 32

The Upside of Assholes: Is there Virtue in Bad Workplace Behavior?
Published March 7, 2007 - By Bob Sutton

Bob Sutton employs his signature frankness to discuss whether the bad behavior of workplace bullies and jerks should be tolerated in the name of success. While referencing such famous assholes as Steve Jobs of Apple or Hall of Fame baseball player Ty Cobb, Sutton debates the value of getting results with a strategic temper

How Toyota Can Save Your Life…At the Hospital
Published March 7, 2007 - By Mark Graban

It’s well-known that the safety standards of Toyota vehicles are singularly high due to the company’s commitment to innovation and precision. But the Toyota philosophy can save your life at the hospital as well. There are over 100,000 deaths in hospitals each year as a result of systematic failure. Graban asserts that a lean manufacturin

The Silent Revolution: Peter Drucker’s Voice Still Resonates
Published March 7, 2007 - By Elizabeth Haas Edersheim

A revolution in business has arrived, one built of human assets such as knowledge, information and collaborative exchanges, absent the noisy clamor of factories or the hum of machinery. And who better to shape the role of management during this revolution than the ageless voice of Peter Drucker, whose forward-thin

100 Ways to Kill a Concept: Why Most Ideas Get Shot Down
Published March 7, 2007 - By Michael Iva

So, you’ve got an idea. A big idea. But will your idea take flight? Not if you let your concept be killed by all the usual excuses you hear from your managers, your bosses, your spouses—excuses motivated by fear or possessiveness. In this wide-ranging manifesto, Iva offers you ways to persuade someone to embrace your idea, to no

Frontline Leadership: A Cycle of Engagement Manifesto
Published March 7, 2007 - By George Reavis

The contact point between your customers and your company is at the front door, at the front counter, on the frontline. And most of your frontline associates are very competent people who can do the work, but George Reavis warns that most companies fail to make the distinction between perfunctory performance and enthusiastic engageme

Lonely Planet: How Relationships Suffer and Why It Matters
Published March 7, 2007 - By Elizabeth M. Johnson

As humans, we crave communication and understanding; we crave authentic relationships. And we think that cell phones and email and the Internet will help us find the key to that fairy-tale myth of happily-ever-after that sustains our culture. Instead, we lose authentic connection. Elizabeth Johnson shows you just how esse

Issue 31

Talking Strategy: Three Straightforward Ways to Make Your Strategy Stick
Published Feb. 7, 2007 - By Chip Heath and Dan Heath

The Heath Bros. walk the walk in this manifesto about three straightforward ways to make your strategy work. They preach the power of concrete language and stories to communicate your strategy effectively. Missed the Heath Bros. on "The Today Show" or NPR? Get to know them here because these ideas stick.

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