Manifestos tagged with Joseph Michelli
Does Your Customer Really Need You? Lessons from Zappos
Dec. 7, 2011 -
By: Joseph Michelli, Ph.D.
“Let’s face it, every business is at risk of becoming a commodity, thanks in large part to the speed of information delivery, consumer empowering technologies, and media outlets that tell consumers that the economy is too fragile for them to be spending money.”
“Let’s face it, every business is at risk of becoming a commodity, thanks in large part to the speed of information delivery, consumer empowering technologies, and media outlets that tell consumers that the economy is too fragile for them to be spending money.”
