By Todd M. Warner Published Oct. 5, 2016 10:30 a.m.
“How do you shift the behaviour of bankers? This was the subject of a conversation. All of the people involved had considerably more experience in financial services than me, so their perspectives were particularly striking. The low point of the conversation happened when one of them said this: 'Bankers are only motivated by money. It is the only way we know how to get people in banking to do things.'
Now, I know some bankers, and count a number of them as friends. Watching them at soccer games and birthday parties, I’m struck by the fact that they’re not “only” motivated by money (unless that child with the dirty nappy was slipping them some cash on the side).
But this conversation reveals a more vexing problem: Organizations domesticate people. Like Pavlov and his dogs, we are trained to discrete patterns of responses in organizations. It is not flattering, but I would propose it is a reality we don’t understand, nor take advantage of: organizations domesticate people to certain ways of working. The problem of domestication in organizations sub-optimizes all kinds of performance and innovation. Through a combination of factors, organizations create 'goldfish tanks' with a certain mix of water that drives the behaviour of the 'fish' in their tanks.”
About Todd M. Warner | Todd is the founder of Like Minds Advisory, a consultancy of veteran executives and practitioners who work with organizations to think differently about execution and the human side of performance. With almost 20 years of experience in Corporate Learning and Executive Education, he was formerly the Chief Learning Officer at BHP Billiton, and an Executive Director at Duke CE, based in London. He has won numerous awards for his work, and he has worked with CEOs and Executives around the world to reshape their approaches to impacting people and culture. His work has been featured in numerous publications, and he has received global awards for reshaping learning through innovation—including, leader led approaches, the use of routines, and mechanisms to embed learning at work. He lives in Melbourne, Australia, but keeps a foot planted in the American West.http://likemindsadvisory.com/
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