Issue 139

Am I Authentic Yet?
March 16, 2016 - By: Karissa Thacker
139 “It is helpful to think of authentic leadership as a state not a trait. That allows us to ask a powerful question. How do we cultivate the state of authentic leadership? … It also leaves room for all of us flawed humans to be in a state of authentic leadership for periods of time.”


Fast Coaching for Busy People: How to Coach in 10 Minutes or Less
March 16, 2016 - By: Michael Bungay Stanier
139 “Coaching’s something everyone can do, do quickly, and do in a way that will have a significant impact on performance and satisfaction. But to make it work for the time-crunched manager, you need to follow three principles.”


The New Way to Get Noticed
March 16, 2016 - By: Barbara Cave Henricks & Rusty Shelton
139 “Media and information are everywhere, and billions of us are habitually tuning in throughout the day, beginning with that morning smart phone check. … Not only is there opportunity to create content and display it on the virtual billboard that exists online, but there is a chance to create a strategy for capturing even more value from your messages.”



Issue 138

Ignite Change: How Empathetic Communication Helps You Illuminate a Path that People Will Want to Follow
Feb. 17, 2016 - By: Nancy Duarte & Patti Sanchez
138 “This is our manifesto for change communications and, more specifically, for leaders who want to inspire others to understand and follow their vision for change, over and over again.”


Kill Your Darlings: How High Performers Achieve Extraordinary Growth
Feb. 17, 2016 - By: Al Pittampalli
138 “High performers are not only receptive to information that might threaten their favored beliefs, they go out of their way to seek it out themselves. In doing so, they kill their darlings.”


Culturally Intelligent Innovation: Diversity × CQ = Better Solutions
Feb. 17, 2016 - By: David Livermore
138 “Diversity is undoubtedly one of the best sources of innovation. But it’s not automatic. Diversity by itself does not lead to better solutions. Cultural intelligence, or CQ, is the differentiating factor.”


Make People Love Your Brand Instantly: The Powerful Attraction of Love-At-First-Sight Names
Feb. 17, 2016 - By: Alexandra Watkins
138 “Most firms fear that if their name is unconventional, they won’t be taken seriously. But a clever business name is your welcome mat. It suggests, ‘We’re lots of fun and you’re going to love working with us!’”


There is Nothing Wrong with You: The Entrepreneurial Personality Type (EPT) and the Future of Everything
Feb. 17, 2016 - By: Alex Charfen
138 “From the very beginning of human society, a part of the population has consistently driven our positive evolution. The have made enormous contributions to the world, and yet today they are often the first to be medicated, jailed, or put in rehab.”



Issue 137

Consumer Engagement: Holy Grail or Fool’s Gold?
Jan. 27, 2016 - By: Bob Nease
137 “Before diving into a serious consumer engagement effort, every leader should be aware of three facts: 1. Engagement is an unnatural act. 2. Engagement is a means, not an end. 3. Behavior trumps engagement. Understanding these three truths helps focus our attention on what really matters.”


It’s Time To Drive “Customer Obsession” From The Top
Jan. 27, 2016 - By: Joseph Michelli
137 “Just as all roads lead to Rome, all strategies must lead to the delighted customer, and the fewer twists and turns along the way, the better. That’s the directive handed down by the gods of globalization and cyberspace, who’ve decreed that customers can jump from one company to another on a whim.”




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