We First: How Consumers and Brands Can Partner to Build a Better World
July 6, 2011 - By: Simon Mainwaring
“We First capitalism posits that we can no longer accept the myopic, short-term, profit-for-profit’s sake practice of capitalism we invite corporations and consumers to engage in today.”

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Why a Corrupted Service Covenant Has Made Customers Wired and Dangerous
June 8, 2011 - By: Chip R. Bell & John R. Patterson
“Today’s customers are already picky (all about value), fickle (reluctant to show loyalty), vocal (quick to comment on poor or indifferent service) and vain (only interested in tailor-made offerings). Armed with a computer and a network, the new normal customer becomes wired and dangerous if frustrated.”

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Put Your Mindset to Work: The Secret Weapon in Winning, Keeping, and Flourishing in the Best Jobs
June 8, 2011 - By: Paul Stoltz & James Reed
“What does it really take to win, keep, and flourish in the best jobs? Let’s begin by shattering a sacred assumption. If you want a good job, it’s all about qualifications. Put another way, the best way to increase your chances of getting a great job is by upgrading your skills. Right? Wrong!”

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Reputation Rules: Don’t Neglect Your Company’s Most Precious Asset
June 8, 2011 - By: Daniel Diermeier
"Trust is now an essential part of business success. [...] Companies have not responded to these changes. Their reputational risk has increased dramatically, but their capabilities have stayed the same. The result is one crisis chasing another and the long-term erosion of public trust in private enterprise.”

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CLEARED HOT!
June 8, 2011 - By: Vernice “Flygirl” Armour
“You HAVE permission to Engage! Notice, the emphasis is on the word ‘have.’ That’s because you already possess your own permission to engage. I’m not giving it to you. In fact, I can’t."

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The Third Screen: Why Mobile Is a Game Changer
June 8, 2011 - By: Chuck Martin
“We’re in the midst of a revolution bigger than the TV or PC and businesses of all types and sizes will be faced with how to deal with it. Not only are many businesses not ready, others are totally unaware."

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Change In a Leader Can Change the World
June 8, 2011 - By: Jeremie Kubicek
“I believe we need to systematically transform the leadership culture from a dominating system to a liberating system. I believe it starts one leader at a time. Each leader must play a part in this transformation by thinking differently about the way they lead if we are to ever see true ‘Change in the World.’”

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Little Bets: Think Differently
May 4, 2011 - By: Peter Sims
“Our education system places great emphasis on teaching us about facts that are already known, such as historical information or scientific tables, and then testing us in order to measure how much we’ve retained about that body of knowledge. Those skills work perfectly well for many situations, but not when doing something new. Or creative. Or original. They certainly won’t help us invent the future."

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Don’t Let the Sidewalk End: How To Create a Revolution
May 4, 2011 - By: Patrick J. Howie
“This manifesto is about creating revolutions. Not big political revolutions, although it could help there too, but revolutions of any size and in any field or industry. It is also about innovating, and how to be better at it and how innovations, properly nourished, are the catalysts of revolutions."

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Happiness Advocacy, Or, How Positive Psychology Will Save Us From Zombies
May 4, 2011 - By: Annie Passanisi
"This ain’t yo’ momma’s (or for that matter my momma’s) self-help book so don’t get all judgmental. If MacGyver can stop a bomb with a toothpick, we can save the world with happiness. 'Fiction!' you say? It’s even been scientifically proven. You see, it’s all in the technique, my friends.”

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