Issue 128

The Membership Economy Manifesto
April 15, 2015 - By: Robbie Kellman Baxter
128 “Organizations that build their businesses around people’s need to belong, to be connected, and to be admired, organizations that are focused on relationships over products, are winning in today’s economy.”


We Must Regain Our Humanity at Work
April 15, 2015 - By: Rodd Wagner
128 “We’ve lost much of our humanity at work. … We’ve lost much of the human touch for what we now call our 'human resources.' Whether a company gets it back will largely determine its future.”



Issue 127

Data Capitalism: Counting and Communications Technologies and How They Have Altered the Structure and Management Of Business
March 18, 2015 - By: Steve Lohr
127 “The guiding metric of management for decades has remained the same: finance. But big data promises to usher in a new phase in the practice of management.”


BETTER and FASTER: How to Adapt & Change
March 18, 2015 - By: Jeremy Gutsche
127 “Your breakthrough opportunity is much closer than you think. The only problem is, for every opportunity you have hundreds of choices you could make with each one leading you to a slightly different version of your full potential. So, how do you know if you are making the right choices?”


Connectional Intelligence: How to Get Big Things Done
March 18, 2015 - By: Erica Dhawan & Saj-nicole Joni
127 “The key is thinking differently about our connections. We need a shift in perception that empowers us to be the drivers of our digital tools and our new resources. This doesn’t just mean executives or traditional gatekeepers. This means anyone. This means you.”


Reducing the Pressure We Feel Every Day
March 18, 2015 - By: Hendrie Weisinger Ph.D.
127 “When you experience pressure anxiety—the feeling that you have to produce all the time—your emotional landscape changes for the worse. We often tell ourselves and our kids not to overreact to temporary set-backs—to be rational. However, pressure anxiety makes it hard to hold that thought in mind.”


Being Heard in a Chaotic World
March 18, 2015 - By: Linda J. Popky
127 “New communication techniques and technologies are continuously bombarding us with messages and reminders, with no end in sight. In a world where it’s hard enough to cut through the noise to get the attention of friends and family members, it’s even more difficult for businesses and other organizations to reach prospects and customers.”


From Macro to Uh-Oh: From
Company Concept to Employee Culture... and Back Again

March 18, 2015 - By: Stan Slap
127 “'Culture' is the most overused yet least understood concept in business. The difference between understanding your employees and understanding your employee culture is the difference between whether your performance goals succeed or fail.”



Issue 126

Sprinkles: An Antidote To The Demise of Customer Surprise
Feb. 18, 2015 - By: Chip R. Bell
126 “Without 'sprinkles,' service is simply good; with sprinkles good becomes distinctive. As customers, we do not tweet, blog, or speak about good service, only about service with sprinkles. And, customers today have developed a 'sprinkles sonar.' Surprise is not really a surprise if it is completely predictable.”


Change the Game or Go Home: A Manifesto for Innovation
Feb. 18, 2015 - By: Joseph Jaffe
126 “Isn’t it time companies asked the same questions as entrepreneurs, but instead of articulating this in a creative brief and being satisfied with a jingle, tagline or even real-time tweet as the output, fast track and super size this expectation in the form of a disruptive technology-led solution?”




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