Issue 91 - Published Feb. 22, 2012
Changing the Way We Change Changing the Way We Change
By Eric Haseltine

Published Feb. 22, 2012 11:00 a.m. - “Most people not only repeat past mistakes, but fail to learn that they’ve failed to learn from the past so they go on making the same mistakes over and over again.”
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Generating Repeat Business Generating Repeat Business
By Richard Shapiro

Published Feb. 22, 2012 11:00 a.m. - "Focusing on the service interaction alone is not always enough to generate repeat business; it’s building an emotional connection that becomes the loyalty glue.”
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Strategy for Personal Success: Discovering Your Purpose Strategy for Personal Success: Discovering Your Purpose
By Rich Horwath

Published Feb. 22, 2012 11:00 a.m. - “Just as we need strategy for business success, we need to plan for successful lives. Without one, we allow all kinds of forces to push, pull, twist, and turn us into mental and emotional pretzels.”
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From Dropouts to Fully Functioning Adults: What’s Missing in Our Efforts to Fix America’s Public Educational System From Dropouts to Fully Functioning Adults: What’s Missing in Our Efforts to Fix America’s Public Educational System
By Steve Rothschild

Published Feb. 22, 2012 11:00 a.m. - “We can teach young people the attitudes and skills they need to succeed in school and in life. And we can make it worthwhile for schools make the effort.”
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The Substitution Economy: How Small Changes in Our Day-To-Day Spending Can Shake the World. The Substitution Economy: How Small Changes in Our Day-To-Day Spending Can Shake the World.
By James Marshall Reilly

Published Feb. 22, 2012 11:00 a.m. - “The brands we purchase can become, in a sense, our personal position statement. Each of us can define ourselves publicly, and we can simultaneously feel good about who we are privately, as a direct result of our consumption patterns.”
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How to Change Medicine How to Change Medicine
By Eric Topol, M.D.

Published Feb. 22, 2012 11:00 a.m. - “New tools in medicine can reboot the future of health care, making it more precise, consumer-driven, and truly preventive. While not intended to be a comprehensive overhaul of all of the maladies of medicine, the 9 steps outlined here address exceptional opportunities for getting us on the right path for the future.”
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