Issue 107 - Published July 10, 2013
If It’s Good Enough for Cars… How Lean Manufacturing Principles Can Help Heal What Ails Us In the Healthcare Business If It’s Good Enough for Cars… How Lean Manufacturing Principles Can Help Heal What Ails Us In the Healthcare Business
By Judy Worth & Tom Shuker

Published July 10, 2013 12:00 p.m. - “In healthcare, understanding value to the patient customer is too often limited to reviewing patient satisfaction survey scores. ... Another tool we’d like to see [used] on a regular basis is following a typical patient’s journey end to end.”
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The 8 Blind Spots Between Men and Women at Work The 8 Blind Spots Between Men and Women at Work
By Barbara Annis & John Gray, Ph.D.

Published July 10, 2013 12:00 p.m. - “We need a new level of conversation, to include each other and participate with each other more successfully. We need a better understanding of why men and women think and act as they do, to see the strength in the complement of those differences. We need to be more gender-intelligent.”
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Growing Up Jersey Growing Up Jersey
By Joe Azelby & Bob Azelby

Published July 10, 2013 12:00 p.m. - “If you want to impart a lesson and have it stick in the minds of your audience, it is best to do it within a story … stories go deep under your skin and penetrate both the conscious and subconscious mind. We want to share a few memorable stories from our 'Growing Up Jersey' collection that we draw upon today to help us lead large complex businesses.”
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The Art of Significance: Achieving The Level Beyond Success The Art of Significance: Achieving The Level Beyond Success
By Dan Clark, CSP, CPAE

Published July 10, 2013 12:00 p.m. - “We achieve success by doing what is necessary to get what we want, but often end up in a completely different physical and emotional place than we thought we would be. It’s like the pilot who, because his course was off by just one degree, by the time he returned to the same longitude was lost”
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Qualities of a High Value Player<br>(or, How to Rise Above the Suffering in Your Work Life) Qualities of a High Value Player
(or, How to Rise Above the Suffering in Your Work Life)

By Cy Wakeman

Published July 10, 2013 12:00 p.m. - “People have come to believe that suffering is a part of working life. But it is still possible to find people who are performing well and are happy. This article will provide you with some tips for how you too can be a happy, high performer—a high value player.”
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The Do It! Marketing Manifesto The Do It! Marketing Manifesto
By David Newman

Published July 10, 2013 12:00 p.m. - “Bad news: Marketing for the sake of marketing is broken. Kaput. Finished. Smart marketing is all about helping you generate MORE leads, BETTER prospects, and BIGGER sales. Period.
Good news: That also happens to be the purpose of this cheeky, powerful little manifesto you’re reading right now.”
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  • Thumbnail for 107.01.RealityBasedRules
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